Ordering Information & Shipping



Ordering Information
 Haga su pedido por correo electrónico o por teléfono
tiendaonlinedecreatividades@gmail.com 
O si lo desea, puede hacer su pedido por teléfono @ 818-492-8818 

 envíos dentro de los Estados Unidos


 Horario de Servicios (California 11am- 6pm)
Todos los precios son en dólares estadounidenses, y el envío es adicional.





Ordering Information
We will get back to you about your order and then send a PayPal invoice to your email address for you to clear your payment  before your order will be process.
All of our transactions are through PayPal.
You don't need a PayPal account to pay your invoice.
Do not send us your billing info in the body of emails.
1.-We will not star any process of your order unless payment has been made in full.
2.-For wholesale orders other payment terms are available. Please call only if you need wholesale rates.
3.-For Edible Images we need to look at your image first so please send us an email prior to calling.
4.-Please view the section of our site about color and quality of print to help determine if you need to make any changes to your image.
 5.-We ship Wednesday's

PLEASE STATE WHAT DATE YOU NEED IT BY,
WHAT IMAGE YOU WOULD LIKE,
WHAT SIZE SHEET YOU WOULD LIKE
AND ANY PERSONALIZATION YOU WOULD LIKE AT TIME OF PURCHASE.


Información para hacer pedidos
Nos pondremos en contacto con usted acerca de su pedido y se le enviará una factura de PayPal a su dirección de correo electrónico para que realice su pago para que su orden sea procesada.
Todas nuestras transacciones se realizan a través de PayPal.
 
Usted no necesita una cuenta PayPal para pagar su factura.
   
No nos envíe su información de facturación en el cuerpo de los mensajes de correo electrónico. 

1.-Vamos a activar cualquier envió de su pedido a menos que haya efectuado el pago en su totalidad.
2.-Para los pedidos al por mayor u condiciones de pago están disponibles. Por favor llame sólo si necesita tarifas al por mayor.
3.-Para Imágenes comestibles tenemos que mirar a su imagen primero así que por favor envíenos un correo electrónico antes de llamar.
4.-Por favor, consulte la sección de nuestra página web sobre el color y la calidad de impresión para ayudar a determinar si es necesario realizar ningún cambio en su imagen.
 5.-Enviamos a todas las ciudades dentro de los Estados Unidos. Envíos se realizan los miércoles.


IMPORTANT - If you need it RIGHT AWAY, please tell as so that
I can send it the next day. Otherwise item will ship according to date needed.
* see delivery Specification: Rush Order Fee+ $
If it's needed in LESS THAN A WEEK priority is your best option to ensure arrival.

Image quality & color
Black food coloring is made using many colors as a result any areas with grey shading can sometime have a blue, green or purple hue to them. This will be more apparent in black and white photos. Black or solid color text logos work best. Colors like blue, green, red, yellow, orange, pink and purple print well but will not be exact matches. Large black areas or backgrounds will not print well we may reject your images if you send it. Please keep in mind this is to ensure your satisfaction. We cannot print metallic.

Tips about color
Edible ink will not print exactly the same as a regular printer. We understand that some clients may be particular about color when it comes to their logos. We recommend in these cases that you order 1 sheet so you can see a physical sample before placing a large order. Please proof all images you send us. We will not make any changes to your image unless you ask us to. Mockup will be sent for any graphics work we do for approval prior to printing.

 Note about Edible Printings:
This image design is inspired by THE LICENSED MAKERS. You are not paying for the picture image but the edible paper, edible ink, shipping materials and my time and effort to offer items such as these. Pictures used remain property of their respective copyright holders and may not be resold.
Shipping Method

Creatividades Latinas use the most efficient carrier for your area. Shipping and handling charge include processing, handling, packaging and shipping cost. Shipping and handling times are approximate and not guaranteed. Rates are subject to change. Please use your street address for shipping. Important; the standard method of shipping is determined at the time the order leaves our warehouse.
RETURNS AND CREDITS
If you have received items that you are not satisfied with, please call our Customer Service Department at 1-818-492-8818 to initiate an exchange or credit. If you prefer, you may email:
Requests must be made within 10 days of receipt of order. Returns must include the name of the original purchase. Food, candy items, and personalized items are non-returnable. Refunds will exclude shipping and handling fees.
All items are subject to availability. All prices and rates subject to change. All orders constitute offers to purchase which are subject to acceptance or rejection by Creatividades Latinas in Los Angeles, California.

INFORMACIÓN DEL ENVÍO
Creatividades Latinas usan el portador más eficiente para su área. Franqueo y gastos de manipulación incluyen la elaboración, manipulación, embalaje y gastos de envío. Los gastos de envío son aproximados y no están garantizadas. Las tarifas están sujetas a cambios.
Por favor, utilice su dirección para el envío.
Importante; el método estándar de envío se determina en el momento en que el pedido salga de nuestros almacenes.
Devoluciones y créditos
Si usted ha recibido los artículos que usted no está satisfecho, por favor llame a nuestro Departamento de Servicio al Cliente al 1-818-492-8818 para iniciar un intercambio o crédito. Si lo prefiere, puede enviar un email:
Las solicitudes deben hacerse dentro de los 10 días de la recepción del pedido. Las vueltas deben incluir el nombre de la compra original.
Alimentos, artículos de dulces y artículos personalizados no se pueden devolver.
Los reembolsos se excluyen los gastos de envío.
Todos los artículos están sujetos a disponibilidad.
Todos los precios y las tarifas están sujetos a cambios.
Todas las órdenes constituyen las ofertas de compra que están sujetos a la aceptación o rechazo por Creatividades Latinas en Los Angeles, California.

Ship out within 2 days
USPS Priority Mail 5 to 10 biz days
UPS - Next day, 2 days, 3 days or ground.
Monday to Friday
10am USPS Shipping , 1pm UPS / Rush order Shipping

No Pickups!
Rush orders ship out same or next day.
Rush Orders need to be in and your invoice cleared by 10am (USPS) or 12pm (UPS)
We check all orders for damage before shipping.

All sales are final 
Once the package is shipped it’s no longer our responsibility and it’s up to the shipping provider.
So please check your tracking for package updates and information.
Please always give some extra days when placing an order to avoid late shipments or other problems. 
 All orders are shipped out in zip lock bags in envelopes that are protecting the images from the light. 
 Each pack comes with care instructions




SHIPPING INFORMATION@1
Shipping & Handling:
Shipping Method:

Product Description:
We Ship:
$
USPS Priority Mail 4 to 6 biz days
Flat Rate Mailing Envelope 12.5x9.5
1 to 15 pages limited
15 to 30 pages limited $


NO Sat and Sunday Shipping




SHIPPING INFORMATION@2
Shipping & Handling:
Shipping Method:

Product Description:
We Ship:
$
USPS Priority Mail 4 to 6 biz days
Small Flat Rate Box
NOTE items limited
We ship every Wednesday
NO Sat and Sunday Shipping
NOTE
1 TO 4 ITEMS: Saborizantes, esencias, bióxido de titanio pequeño, Set de Gubia Agujas, Chefmaster (2.30z), acido cítrico, paquete de 12 agujas, baby slicone, deiman individual color (1oz)



SHIPPING INFORMATION@3
Shipping & Handling:
Shipping Method:



Product Description:
We Ship:
$
USPS Priority Mail 4 to 6 biz days
Medium Flat Rate Box
1.- 8 ½ x 5 ½
2. 3.375x13.625
3.12x8x4
NOTE items limited
We ship every Wednesday
NO Sat and Sunday Shipping
NOTE:
1 TO 2 ITEMS: Bióxido de Titanio Grande
1 TO 3 ITEMS: Moldes intermex peq ; Molde de la pansa, Moldes blancos Pantas tic; Domos con Tapas de #50 grandes, Domos con Tapas de #50 pequeños,Molde de botella.
1 TO 6 ITEMS: Bióxido de Titanio Mediano ½ litro
1 TO 10 ITEMS: Moldes transparentes de chocolate

SHIPPING INFORMATION@4


Shipping & Handling:
Shipping Method:



Product Description:
We Ship:
$
USPS Priority Mail 4 to 6 biz days
Large Flat Rate Box 12x12x5 ½
Or 18x12x6

NOTE items limited
We ship every Wednesday
NO Sat and Sunday Shipping
NOTE:
1 TO 4 ITEMS: Moldes de baby transparente; Molde de la pansa, Moldes blancos Pantas tic
1 TO 6 ITEMS: Moldes blancos Pantas tic; Moldes intermex pequenos.
1 TO 10 ITEMS: Moldes transparentes de chocolate


SHIPPING INFORMATION@5
Shipping & Handling:
Shipping Method:

Product Description:
We Ship:
$
USPS Priority Mail 4 to 6 biz days
Jumbo Box
NOTE items limited
We ship every Wednesday
NO Sat and Sunday Shipping
NOTE:
1 TO 3 ITEMS: Moldes Jumbo Intermex
1 TO 4 ITEMS: Moldes Pantastic


MOLDES INTERMEX SHIPPING INFO
NOTE
SEE SHIPPING INFORMATION@3
1 TO -3 ITEMS – $
 Medium size mold 12"x 7"
Molde mediano 31cm x 18cm

SEE SHIPPING INFORMATION@4
1 TO 6 ITEMS – $
 Medium size mold 12"x 7"
Molde mediano 31cm x 18cm

SEE SHIPPING INFORMATION@5
1 TO 3 ITEMS – $
 Large mold for gelatin. 17in x 17in.
Molde jumbo para gelatina de 43cm x 43cm

SHIPPING INFORMATION@3
Shipping & Handling:
Shipping Method:



Product Description:
We Ship:
$
USPS Priority Mail 4 to 6 biz days
Medium Flat Rate Box
1.- 8 ½ x 5 ½
2. 3.375x13.625
3.12x8x4
1 TO 3 ITEMS – $
 Medium size mold 12"x 7"
Molde mediano 31cm x 18cm
We ship every Wednesday
NO Sat and Sunday Shipping


SHIPPING INFORMATION@4


Shipping & Handling:
Shipping Method:



Product Description:
We Ship:
$
USPS Priority Mail 4 to 6 biz days
Large Flat Rate Box 12x12x5 ½
Or 18x12x6

1 TO 6 ITEMS – $
 Medium size mold 12"x 7"
Molde mediano 31cm x 18cm
We ship every Wednesday
NO Sat and Sunday Shipping


SHIPPING INFORMATION@5
Shipping & Handling:
Shipping Method:

Product Description:
We Ship:
$
USPS Priority Mail 4 to 6 biz days
Jumbo Box
1 TO 3 ITEMS – $
 Large mold for gelatin. 17in x 17in.
Molde jumbo para gelatina
de 43cm x 43cm
We ship every Wednesday
NO Sat and Sunday Shipping


UPS Ground
End of day Delay normally fix in 1 day
 We ship
Monday to Friday at 10am
Rush Order Drop off 1pm
No Sat and Sunday Shipping
 UPS Next Day Air AM
UPS Next Day Air -End of day
UPS 2 Days Air - End of day
 UPS 3 Days - End of day  
International Order ups standard international ups express
Priority Mail 5 to 10 biz days
Express Mail 1 to 3 biz days
Delay fix can be from 5 to 14 days
We ship
Monday to Friday at 10am
Express Mail
1 to 2day before 10am
2 to 3 days after 10am
No Afternoon Drop off
No Sat and Sunday ship out